Welcome to Magic Woods

A place where natural beauty meets handcrafted art. By using our website or placing an order, you agree to follow the terms and conditions written on this page.

Please read these terms carefully. If you don’t agree with them, you should not use our website or place orders.

About Us

Magic Woods is a handmade product brand based in Pakistan, offering beautiful items made from natural salt (like Himalayan salt lamps) and wooden crafts. We offer:

  • Single and bulk orders

  • National and international delivery

  • Personalized & custom items (on request)

Website: www.magicwoods.com
Email: info@magicwoods.us
WhatsApp: +92 334 4282973

Eligibility

To use our website or place an order, you must:

  • Be at least 18 years old (or have guardian permission)

  • Provide true and complete information

  • Use the website in a legal and respectful way

Product Information

We try to show all products as clearly and accurately as possible. But since our products are handmade and made from natural materials, small variations in:

  • Size

  • Shape

  • Color

  • Texture

…are normal and part of their charm. These are not considered defects.

Orders

When you place an order on our website:

  • You agree to buy the products at the listed prices.

  • You will receive an email or WhatsApp confirmation.

  • We reserve the right to cancel or reject an order (due to stock issues, false information, etc.)

For bulk orders, we may require:

  • Advance payment

  • Business verification

  • Import/export documents (for international shipping)

Prices & Payments

All prices are listed in PKR (Pakistani Rupees) by default. For international clients, prices may show in USD or local currency as per region.

We accept:

  • Bank transfer

  • Credit/Debit card (through secure payment gateways)

  • Cash on Delivery (only for Pakistan and specific cities)

We do not store your card or banking details.

Shipping & Delivery

We deliver across Pakistan and globally. Shipping time depends on:

  • Your location

  • Type and quantity of products

  • Custom clearance (for international orders)

Estimated timelines:

  • Pakistan: 3–7 working days

  • International: 7–21 working days

We are not responsible for:

  • Delays caused by courier companies or customs

  • Additional taxes/duties charged by your country

Returns & Refunds

We accept returns or exchanges only if:

  • You receive a damaged or wrong item

  • You contact us within 3 days of receiving the item

  • Product is unused and in original condition

No returns on:

  • Custom or personalized products

  • Used or broken items due to customer’s mishandling

  • Bulk orders (unless severely damaged)

Refunds are processed within 7–14 days after approval.

Bulk/Wholesale Orders

We welcome large orders from retailers, spas, hotels, exporters, and corporate clients.

Bulk orders may require:

  • Formal quotation

  • 50–100% advance (depending on value)

  • Clear business requirements

  • Signed confirmation or invoice

Shipping costs and delivery timelines will be shared with full transparency.

Intellectual Property

Everything on this website — including:

  • Our logo,

  • Product photos,

  • Designs,

  • Texts and descriptions,

…belongs to Magic Woods. You cannot:

  • Copy our content

  • Use our name for your own business

  • Re-sell our photos or descriptions

Legal action may be taken in case of unauthorized use.

Prohibited Activities

You agree NOT to:

  • Use fake names or payment methods

  • Try to hack or harm our website

  • Copy or resell our products without permission

  • Use our site for illegal purposes

Violation may result in your account being blocked, order cancelled, or legal action.

Limitation of Liability

We do our best to give you high-quality, natural, handcrafted items. But we are not responsible for:

  • Allergies or reactions to salt/wood (please check before use)

  • Delays caused by third-party couriers

  • Any loss caused by misuse of our products

Use our products with care and at your own responsibility.

Account Suspension or Cancellation

We may suspend or cancel your account if:

  • You give fake information

  • Repeatedly cancel paid orders without reason

  • Abuse or threaten our staff or partners

  • Violate any of these terms

Changes to Terms

We may update these Terms & Conditions from time to time. New changes will be posted here with an updated date. It is your responsibility to check them before placing a new order.

Governing Law

These terms are governed by the laws of Pakistan. If any legal dispute happens, it will be handled under Pakistani jurisdiction.

Contact Us

If you have any questions about these Terms & Conditions, you can reach out to us:

📧 Email: info@magicwoods.us
📞 Phone: +92 334 4282973
🌍 Website: www.magicwoods.com