Welcome to Magic Woods.

We respect your privacy and take it very seriously. When you visit our website or shop with us (whether in Pakistan or from any other country), we may collect some information about you. But don’t worry — we protect it like it’s our own.

This Privacy Policy explains:

  • What information we collect
  • Why we collect it
  • How we use it
  • How we protect it
  • Your rights
  • And everything else you need to know

Information We Collect

When you use our website or place an order, we may ask for the following details:

Basic Information

  • Your full name
  • Your email address
  • Your phone number
  • Your shipping address

Order Information

  • What products you ordered
  • How many you ordered
  • Special instructions or notes

For Bulk/Wholesale Orders

  • Your business or company name
  • Your country
  • Any export/import details (if needed for international shipping)

Payment Info

  • We do NOT collect or store your credit/debit card details
  • Payments are handled by secure payment gateways only

Device Info (Automatically Collected)

Time spent on pages (This helps us improve the website)

IP address

Browser type

Pages you visit on our site

How We Use Your Information

We collect your data only to provide better service. Here’s how we use it:

  • To process your orders
  • To deliver your products
  • To communicate with you about your order
  • To handle returns or support
  • To send promotional offers (if you opt-in)
  • To improve our website and customer experience

We do NOT use your data for spying, tracking, or any illegal purpose. And we don’t use big, complicated tech tools. Everything is simple and clear.

Legal Reason for Collecting Information

We only collect your data when we have a legal reason to do so. This includes:

For our own basic business interests (like making our website better)

To fulfill a contract (like shipping your product)

To follow the law (like export paperwork)

To get your clear permission (when you sign up for emails)

How We Keep Your Data Safe

We care about your trust. That’s why we use different ways to keep your data protected:

  • Secure website connection (HTTPS)
  • Trusted payment partners
  • Password-protected systems
  • Access is limited to trusted team members only

We never keep your information longer than we need it.

Sharing Your Information

We only share your information with:

  • Shipping companies (to deliver your product)
  • Payment processors (to complete the payment)
  • Government authorities (only when required by law, like customs clearance)

We never sell, rent, or trade your information with marketing companies or random third parties.

Cookies Policy

Our website uses small files called cookies. They help us:

  • Remember your preferences
  • Keep your shopping cart updated
  • Show you what you recently viewed

You can turn cookies off in your browser settings if you want, but the site may not work as smoothly without them.

Your Rights (Very Important)

You have full control over your personal information. You can always:

  • Ask us what information we have about you
  • Ask us to correct any wrong details
  • Ask us to delete your information
  • Ask us to stop sending marketing emails

To do this, just send us an email or WhatsApp message. We’ll reply quickly and help you.

International Orders (Outside Pakistan)

If you’re from another country and ordering from us:

  • Your data may be processed in Pakistan
  • We may need to share your info with customs or international shipping partners
  • But your privacy will still be protected with care

We follow rules that apply internationally when dealing with your data.

Updates to This Policy

Sometimes, we may update this Privacy Policy to make it better or follow new rules. If we do, we’ll update the “Last Updated” date at the top.

You should check this page once in a while to stay informed.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please feel free to contact us:

📧 Email: info@magicwoods.us
📞 Phone/WhatsApp: +92 334 4282973
🌐 Website: www.magicwoods.com
📍 Factory Addres: Jamal Town, Kot Abdul Malik, Sheikhupura Road, Lahore 39250-Pakistan